THE FUTURE OF DIGITAL FINANCIAL SERVICES

Capco Digital is a collaborative, diverse, and passionate team with deep financial services experience. We focus on user-centric design, lean product development, and emerging technologies, to help financial services firms innovate for the future. Below is a selection of our recent thought leadership publications on topics that dominate our clients’ digital strategies.

JOURNAL 48: DESIGN THINKING - TRADING BRICKS FOR CLICKS

HONG KONG POISED TO LAUNCH ITS VIRTUAL BANK

THOUGHT LEADERSHIP

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DATA COMMERCIALISATION: WHERE TO START

Transforming how data is used, from analysing the past to predicting future trends, and developing new ways of working, is now essential for all banks. In this paper, learn about the first strategic step of data commercialisation – ideation and prioritisation of use cases.

11 December 2018
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ACCELERATING ENTRY INTO THE DIGITAL UNSECURED LENDING MARKET

Banks will not be able to grow in the long term and meet their customers’ increasing expectations if they continue to rely on traditional processes and channels. Customers want the speed and ease of doing business with online retailers, fintechs and other new competitors eager to serve them.
27 November 2018
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DESIGNING DIGITAL EXPERIENCES IN WEALTH

As younger generations are experiencing newer, more seamless and personalised digital experiences in most aspects of their lives, wealth and investment management must follow suit. Learn how Capco use design thinking principles to create the next generation of digital user experiences.
21 November 2018
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NEO BANKS ARE HERE TO STAY

In Capco’s August report, Can’t Beat ‘Em, Join ‘Em?: The Rise of the Neo Bank, we reported that Monzo, the UK based neo bank offering current accounts, had hit 500,000 customers; and that they, along with Starling Bank, had just come at the top of a customer satisfaction poll for ‘The Best British Bank’; that N26, the European challenger bank, was still described as a newcomer. Just a few months later, the growth from these new market players has been astounding. 
08 October 2018

CAPABILITY BROCHURE: DATA

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CAPABILITY BROCHURE: DIGITAL

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JOURNAL 48

DESIGN THINKING