THOUGHT LEADERSHIP, THOUGHT THROUGH.

FILTER INSIGHTS

NEGATIVE INTEREST RATES AND THE MORTGAGE INDUSTRY

With bond yields trending lower and the Federal Reserve slashing rates to close to zero, we examine potential consequences of the US moving towards a negative interest rate environment and what lenders can do. 
  • Justin Wellen
  • 24 September 2020
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KEYS TO A SUCCESSFUL RPA ROADMAP FOR FINANCIAL INSTITUTIONS

COVID-19 has resulted in unforeseen challenges within the financial industry while also creating opportunities to adopt innovative solutions such as digital automation. 
  • Imran Parekh
  • 22 September 2020
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SHIFTING PAYMENTS PRIORITIES: FOUR KEY CONSIDERATIONS NOW

The ongoing coronavirus pandemic has drastically altered consumer behaviors and priorities, by both accelerating existing trends (e.g. decline of cash) and creating new ones. Incumbents must adapt to a world changing at a greater pace than expected. These new trends represent a wholly different threat and may now require banks and payments providers to make a strategic about-turn.   
  • Howard Rees
  • 18 September 2020
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A LEANER OPERATING MODEL TO FUEL GROWTH

In the second article in our three-part series, we explore how a leaner operating model can help firms fuel growth. 
  • Carl Repoli, Ervinas Janavicius and Joseph Suh
  • 17 September 2020
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HIPPOS, SAILS AND LEMONADE: THE EVOLUTION OF M&A IN INSURANCE

In the wake of mega-mergers like the Aon-Willis Towers Watson deal, we explore how technology companies that own and distribute insurance are paving the way for a new era of operational efficiency. 
  • Doug Carsley, Holden Chang and Lisa Smith
  • 17 September 2020
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BIS HEADS IN THE WRONG DIRECTION ON OPERATIONAL RESILIENCY

The Bank for International Settlements (BIS) issued two consultation documents in August for comment by November 6. We examine why the BIS consultation paper is flawed and suggest what banks should do next. 
  • John Ingold and Will Packard
  • 14 September 2020
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CREATIVE CONSTRUCTION PODCAST #85

War die Auxmoney-Finanzierungsrunde tatsächlich der Fintech-Deal des Jahres? Welche Rolle spielt Mega-Fintech Stripe in der Evolution zum Embedded-Banking, warum zieht sich Rocket Internet von der Börse zurück und warum ist das beste Interface kein Interface?
  • Alexander Braun | Agnieszka Maria Walorska
  • 11 September 2020
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KREDITMANAGEMENT IM WANDEL DER DIGITALISIERUNG 2020

Für Kreditinstitute ist es heute dringender denn je, sich den notwendigen Versäumnissen im Hinblick auf die Digitalisierung zu widmen. Um genutztes und ungenutztes Potenzial sichtbar zu machen, haben wir in unserer Studie erneut Kunden und Mitarbeiter von mehr als 100 Banken befragt. Laden Sie sich unsere Kreditstudie herunter und erhalten Sie hilfreiche Einblicke und Anregungen, die Ihrem Institut unmittelbaren Nutzen für den eigenen digitalen Transformationsprozess bringen kann.
  • Anna Fleischer, Philipp Kaufmann, Sophia Claire Poß, Christoph Schupp
  • 15 September 2020
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SITUATION ANALYSIS: UNDERSTANDING THE PAST, PRESENT, AND FUTURE OF CUSTOMER EXPERIENCE

We explore the past, present and future of customer experience to help FIs identify how to prioritize their customer-centric investments to adapt to the new normal. 
  • Nick Jackson, Alex Watson and Keith Lu
  • 11 September 2020
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REGULATORY HORIZON: EDITION 2

Capco's Regulatory Horizon newsletter. Providing actionable and inspiring insights in to the latest global regulatory agenda. In this issue: Delays to existing implementation dates and the formalization of proposed rule changes have been welcomed by many in financial services this year. However, the regulatory horizon is busier than you think. Are you ready for 2021 and beyond?
  • Tej Patel et al.
  • 10 September 2020