COVID-19 has resulted in unforeseen challenges within the financial industry while also creating opportunities to adopt innovative solutions such as digital automation. 

The ongoing coronavirus pandemic has drastically altered consumer behaviors and priorities, by both accelerating existing trends (e.g. decline of cash) and creating new ones. Incumbents must adapt to a world changing at a greater pace than expected. These new trends represent a wholly different threat and may now require banks and payments providers to make a strategic about-turn.   

In the second article in our three-part series, we explore how a leaner operating model can help firms fuel growth. 

In the wake of mega-mergers like the Aon-Willis Towers Watson deal, we explore how technology companies that own and distribute insurance are paving the way for a new era of operational efficiency. 

The Bank for International Settlements (BIS) issued two consultation documents in August for comment by November 6. We examine why the BIS consultation paper is flawed and suggest what banks should do next. 

War die Auxmoney-Finanzierungsrunde tatsächlich der Fintech-Deal des Jahres? Welche Rolle spielt Mega-Fintech Stripe in der Evolution zum Embedded-Banking, warum zieht sich Rocket Internet von der Börse zurück und warum ist das beste Interface kein Interface?

Für Kreditinstitute ist es heute dringender denn je, sich den notwendigen Versäumnissen im Hinblick auf die Digitalisierung zu widmen. Um genutztes und ungenutztes Potenzial sichtbar zu machen, haben wir in unserer Studie erneut Kunden und Mitarbeiter von mehr als 100 Banken befragt. Laden Sie sich unsere Kreditstudie herunter und erhalten Sie hilfreiche Einblicke und Anregungen, die Ihrem Institut unmittelbaren Nutzen für den eigenen digitalen Transformationsprozess bringen kann.

We explore the past, present and future of customer experience to help FIs identify how to prioritize their customer-centric investments to adapt to the new normal. 

Capco's Regulatory Horizon newsletter. Providing actionable and inspiring insights in to the latest global regulatory agenda. In this issue: Delays to existing implementation dates and the formalization of proposed rule changes have been welcomed by many in financial services this year. However, the regulatory horizon is busier than you think. Are you ready for 2021 and beyond?