Artificial intelligence (AI) promises to make a positive impact on humanity by helping solve a range of problems from self-driving cars to early cancer detection but left unchecked AI has proven its ability to learn to reproduce the worst aspects of its human architects.

Helping homeowners utilize their equity is a serious revenue opportunity for mortgage lenders in today’s ultra-competitive mortgage landscape. By identifying customers with significant home equity value, lenders can target a sizeable market to cross-sell home equity products and serve customers’ needs to fund home improvements, pay off credit cards and student loans, or make other large purchases.

Just over 5 percent of all current account switchers were either small and medium sized enterprises (SMEs) or charities in the first half of 2019. There are a potential 5.7 million customers that new market entrants want to attract and existing providers are trying to retain. With challengers offering slick user experiences and financial benefits, what can traditional banks learn? 

Products and services, and indeed entire companies do not live or die on their customer experience alone; by all means, it is a significant factor, but if the value that you are offering is substantial enough then customers will use it. On the flip side, all things being equal between two competing offerings, the one with the better ‘force multiplier’ is likely to win.

For the small and medium (SMBs) insurance market, the core system transformation model cannot work. SMBs cannot afford the luxury of investing two to four years and $20-50 million. Fortunately, there’s a significantly better way to implement these projects. First, you must flip the script on how you execute them.

With less than 100 days until the UK is due to leave the EU on Thursday 31 October, banks must ensure that their contingency plans are robust enough to continue to operate in a Hard Brexit scenario. 

In the latest article from our Brexit Day 2 series, Capco’s Arthur Mitchell shares why now is the time for collateral management and optimization. 

As more data virtualisation (DV) solutions enter the market, we evaluate the complex vendor landscape, the key features to look for when choosing a vendor and what to expect from this exciting technology in the future.  

To address financial inclusion effectively, an integrated system is needed to link India’s banks and post offices. In this paper, we look at the scale and operational requirements of this opportunity and why for India a combination of traditional and digital approaches is the best way forward.