AI & RPA
9 April 2025 | Published by: Capco
The financial landscape is shifting faster than ever as increasing regulatory pressures, rising operating costs and the rapid adoption of AI-driven technologies redefine how financial institutions operate. To remain competitive, financial institutions must optimize costs while continuing to invest in innovation. The challenge is clear: how can banks do more with less?
1. Rising Operating Costs. Bank efficiency ratios have climbed 5.6% year-over-year.1 Technology spending is up, with an average annual increase of 8.7% in the current period.2
2. Increasing Regulatory Scrutiny. Regulators continue to impose new requirements, necessitating changes to operating models and new investments in technology.
3. Accelerating GenAI Adoption. 42% of bank CIOs are planning to implement GenAI to improve efficiency and streamline operations.3
4. Growing Pressure to Self-Fund Innovation. Spending on GenAI by banks is expected to reach $85 billion by 2030.4 With costs rising on all sides, future cost savings represent a major potential funding source.
Now is the time to act. Optimize costs and invest strategically to gain a competitive edge.
Explore the articles below to understand the key issues – then reach out to our experts to plan your next steps.
References
1 Capco analysis based on US bank data
2 Estimate based on the years 2022-2028: https://www.gartner.com/en/documents/5908275
3 https://www.gartner.com/en/doc/792823-innovation-insight-what-banking-cios-must-know-when-adopting-generative-ai
4 https://www.juniperresearch.com/press/generative-ai-spending-from-banking-industry-to-grow-by-over-1-400-by-2030-as-banks-seek-to-scale-ai-to-revolutionise-business-models
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