Structuring a KYC program to comply with laws and regulations while ensuring excellence in customer experience has become a complex, multidimensional challenge. Many KYC programs today are overwhelmed by the increasing complexity of regulatory requirements.
At Capco we are confident that technology is the sole ally for managing and supervising KYC operations efficiently and holistically, while reducing costs and freeing precious resources to focus on other important aspects. In this paper, we provide an overview and recommendations on regtech solutions for responding to KYC challenges.