CAPCO’S BA GENIE

INTRODUCTION

GenAI can be used to accelerate the creation of business requirements – the activities required to identify, elaborate and document changes and enhancements to digital services, to enhance the speed to market of digital services across the software development lifecycle (SDLC). 


Capco has developed an AI agent – BA Genie – to augment the role of BAs in the SDLC and perform the majority of the activities associated with defining business requirements.


Capco’s BA Genie

  • Capco
  • Published: 18 September 2024

 

Defining business requirements has traditionally involved a high degree of human effort and interaction by business analysts (BAs). With the introduction of AI-powered assistants like BA Genie, the work of BAs can be streamlined to improve efficiency and improve the accuracy of requirements definition, increasing speeds time to market and enabling BAs to focus more time and attention on strategic, differentiating activities.

In a typical SDLC, BAs act as intermediaries between business stakeholders and technology teams, ensuring that business needs are accurately captured and translated into specifications. They elicit detailed business requirements through various methods, such as interviews, workshops and data analysis. 

BAs then analyze, elaborate upon, and document these requirements, creating comprehensive artifacts such as epics, features, user stories, and test cases. This meticulous process ensures that all stakeholder needs are adequately captured, while providing a common understanding around which product development teams can organize.

Defining business requirements can therefore be a laborious task, and the potential for misunderstanding can be high, resulting in frequent back and forth with business stakeholders. In addition, the need to adhere to industry best practices for documenting requirements increases the effort and workload, and can often distract BAs from understanding and elaborating business needs.

 

   

HOW CAN WE HELP?

At Capco, we utilize BA Genie to significantly accelerate requirements definition by applying GenAI technology within existing ecosystems. BA Genie’s flexible design facilitates implementation within your existing technology systems and can help increase productivity. 

Improved Efficiency. BA Genie automates the manual tasks in the requirements definition process and increases the speed to market of new features and enhancements. The time spent defining requirements can be reduced by 30-50% compared to just using BAs, depending on complexity of context provided. 

Enhanced Quality. With common standards baked into BA Genie’s configuration, every work item generated adheres to a robust template and automatically incorporates essential data elements, depending on context provided. As a result, the generated work items are more consistent and provide a rich level of detail.

Elevated Roles. With the majority of the manual work being done by BA Genie, the role of the human BA is transformed to focus validation and refinement, and their time is freed up to focus on having better conversations, empathy and engagement with business stakeholders and developing strategic product roadmaps.

PROPOSITIONS

Context analysis
BA Genie can consume any format of project documentation to generate requirements, including prerecorded audio/video conversations.
Generation of work items
BA Genie is configured to break down the provided context and to use the data to generate multiple, high-quality epics, features and user stories. For each of the work item types, it is trained to utilize industry best practices and consider elements specific to financial services such as regulatory compliance and risk mitigation.
Test case generation
Once work items are generated, BA Genie generates granular test cases to validate the functionality, and provides test pre-and post-conditions and test steps that need to be performed.
Refinement of existing work items
The tool also augments and improves existing work items, and generates additional detail based on supplementary documentation and context provided.
Integration with Agile tooling
BA Genie seamlessly integrates with popular tools like Azure DevOps and Jira to ensure that generated work items are stored within an organization’s official systems of record.
Technology stack agnostic
BA Genie utilizes a variety of GenAI technologies under the hood but is fully capable of being deployed on an organization’s approved technology stack, or within their private Cloud, using native capabilities like AWS Bedrock, Azure AI or Google Cloud Platform Vertex.
Accuracy and relevance
BA Genie employs a variety of prompting techniques and guardrails to prevent hallucinations and ensure accurate and relevant outputs. It also maintains a human-in-the-loop for validation and enables human actors to edit and refine any outputs produced.

GenERATIVE AI AT CAPCO

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