LAMIA IRFAN | Applied Research Lead, Innovation Design Labs, Capco

In the ever-evolving fraud prevention landscape, mental models are emerging as a game-changer. By serving as cognitive frameworks that guide our understanding and interpretation of fraudulent activities, mental models enable financial institutions to elevate their fraud prevention efforts. 

This article explores the role of mental models in preventing fraud, from pattern recognition to decision-making frameworks, highlighting their significance in safeguarding assets and enhancing efficacy.