Arden Insurance Services is a small to mid-sized managing general agency (MGA) focusing on commercial property insurance underwritten by their insurer partners. Arden continues to experience double-digit growth, and their current IT environment was not in alignment with their growth expectations.
The core challenge facing Arden was uncertainty in evaluating their current IT environment, current application development plans, and their roadmap for the future. Other critical issues for Arden included getting their core agency and rating systems to work efficiently, improving system performance, and the need for direct billing.
Arden continues to experience double-digit growth, and their current IT environment was not in alignment with their growth expectations. Arden needed a partner with in-depth insurance and technology experience to address these challenges and ensure they could continue to grow their business.
Capco was engaged in providing management consulting for the following areas within Arden:
Capco worked closely with Arden’s COO and their existing service providers, promoting collaboration throughout the ecosystem. In three months, Capco:
Capco delivered! It’s rare you have an engagement go so well, and that was the case here. Capco added a lot of value and not only met our expectations but exceeded them. - Brian Cohen, CEO at Arden.