25 January 2022
SOLVING THE CLIENT KYC DOCUMENT CHALLENGE WITH XCEPTOR
In this paper by Capco UK we discuss the use of the data and process automation platform Xceptor to accelerate and streamline the processing of key client KYC documents.
The aim of this paper is to provide an overview of Xceptor, its industry applications, and a loan agreement automation use case. The use case, implemented by the writer at a Tier 1 investment bank, pertains to documentation automation (loan agreements), a very manual process within a middle office, with downstream (timely delivery to clients, access to credit for clients) and upstream (BAU simplification, FTE saving and more) impacts. This specific use case provides an example of how an automation platform can be utilized to solve BAU problems. The automation of loan agreements can pave the way for other use cases based on data ingestion, process digitization and delivery, and spark ideas of other suitable processes within the financial services industry.
For more information about the use case or how we work with solution partners, please contact the author.
Listen to Xceptor's podcast, where we discussed taking a human-centred approach to organizational change.