EMPLOYEE BENEFITS

FOCUS ON THE DIGITAL EXPERIENCE


The digital experience is central to ensuring training, benefits, and customer expectations are managed in an optimal fashion. By partnering with clients to meet their digital needs, Capco can greatly reduce reworks and their associated costs and ensure clients have a robust end-to-end digital strategy that promotes value and transparency for all their customers.

Digital experience in employee or group benefits is critical in several ways: enabling the sponsor and supporting the producer.  The degree of support and satisfaction is directly proportional to the flow of new business as well as higher renewal rates and overall retention.  Capco Digital have bespoke Employee Benefit experience personas, journeys and accelerators to best position providers with higher sales volume and increased retention.

 

FOCUS ON DATA ANALYTICS & RETENTION


Data is a fundamental consideration when choosing a service provider or even an employer. 

We ensure our clients have the required data architecture, strategy and storage to retain the right information for the right amount of time, at the same time reducing overall costs by eliminating redundant or conflicting systems, simplifying complex rules and avoiding cumbersome solutions that may not fit the client’s needs. 

Drawing on our repository of internal case studies, Capco’s dynamic data strategy and modernization approach helps our clients manage their employee and customer information needs while securing their data footprint.

FOCUS ON STRATEGIC DELIVERY


Delivering new features and offerings at pace is as important as maintaining the high quality of products and services. Capco’s strengths around strategic assessment, product delivery and reporting mean our clients can focus on enhancing product capabilities. Meanwhile, our project management teams will draw upon modernization tactics and disciplines that ensure robust governance, facilitate accurate and transparent reporting, and use real-time project data to determine optimal strategic changes across a client’s products and portfolios.
© Capco 2024, A Wipro Company