ROBERT ORD | Managing Principal, Capco
ALLA GANCZ | Partner, Capco
DANIELLA CHRYSOCHOU | Senior Consultant, Capco
ANA NIKOLOVA | Senior Consultant, Capco
RAYMOND TAGOE | Senior Consultant, Capco


In this paper, we look at the emerging trend towards value stream-led operating models for organizations. The benefits of value streams include a sharp focus on end-products and services that drive value for the organization, resulting in both monetary gains as well as improvements to the efficiency, morale, and status of the organization as a leading employer.


We argue that if one looks beyond the hype, there are genuine benefits to focusing on a clear ‘path to value’. We explore the key challenges to implementation and offer the key measures needed to make the abstract concepts of value streams a pragmatic reality for financial services organizations.