CAPCO INNOVATIONS LABS: PROOF OF CONCEPTS

SENTIMENT ANALYSIS

The sentiment analysis tool captures the client’s sentiment during their interactions with channels like email, chat and phone calls, measuring satisfaction, creating new engagement opportunities and maximizing brand value.

Capco Innovation Labs: Sentiment Analysis

Capco Innovation Labs: KAI

KAI

By partnering with established conversational AI platforms, Capco Digital can deliver these solutions to clients without extended overhead.

KYC

KYC dramatically reduces the time it takes to view certain financial information, to quickly identify a customers needs.

Capco Innovation Labs: KYC

Capco Innovation Labs: AR

AR

We saw an opportunity to reduce the time to view certain financial information, and to surface discounts and opportunities in real-time through the use of AR.

SALES GAMIFICATION + AR

Augmented reality has become an appropriate technology to increase engagement and awaken curiosity in potential users.

What is it?

We are creating an experience that makes the audience feel special. In a first moment, we want them to feel curious, then impressed, and finally excited. We want to establish a two-way interaction where the audience is the protagonist of the presentation.

Solution

The AR Presentation is an experience that can be viewed in sync with its corresponding Web-Browser-application slide-deck. Throughout the presentation, the audience can choose to experience interactive AR elements.

Capco Innovation Labs: Sales Gamification and AR

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