In the aftermath of the financial crisis, rigging scandals and sanctions, the days of LIBOR, the London Interbank Offered Rate, are numbered. As the predominant interest rate benchmark for USD, GBP, CHF and JPY derivatives contracts, underpinning more than $370 trillion of instruments, replacing LIBOR will fundamentally change the financial services industry.

In this paper, we will explore the instances when less is indeed more – and when it isn’t. This is by no means an exhaustive list, but it does hope to address a core range of both architectural and business considerations that users need to take into account before adopting a serverless architecture.

Open Banking has been live for over a year but the response from financial services and customers alike has been lacklustre. With the latest release of functionality deployed in March, the question needs to be asked, what will take Open Banking to the next level and what is the role that each actor in the Open Banking ecosystem needs to play? In our report, we outline the four key requirements to propel UK banks forward. 

The technology is finally available to go further in automating our processing and experiences throughout the transaction from consumer to agent/broker to underwriter to adjuster. How did we get here? And, what would a truly digital experience look like for the insurance industry?