Forming the Future of Finance

Innovating & Participating in Financial Services
Capco is a global business and technology consultancy dedicated solely to the financial services industry. We deliver innovative solutions in banking, capital markets, insurance, wealth and investment management and finance, risk and compliance. As the pressures of regulation, cost reduction, and customer expectation grow, we design, build and operate technology for specific operations and entire organizations.
We collaborate closely with our clients, equipping them to better meet the challenges of today, while preparing them to exploit tomorrow’s opportunities. Through our hands-on consulting resources, we go beyond strategy. We provide the necessary technology architecture and implementation that well positions our clients to transform and to achieve operational excellence, manage IT complexity, better understand, predict and control risk and develop practical and productive responses to regulation.
Our industry-wide participation is ongoing, through the respected Capco Institute and Journal. With its academic and practitioner insights, the Institute continues to address challenging issues and to evolve innovation and capability, in an environment of ever-increasing competition and change. From the vision that our deep industry involvement provides, through to successful delivery, we remain proud that, with our clients, we are forming the future of finance.

The future of workplace depends not only on how companies will hire and work with their employees, but also on how talent will judge who they want to work with.

Customers? They’re more connected and empowered than ever. The result? Financial services providers need to focus on the creation of customer platforms that deliver a satisfying experience.

How the digital environment can deliver advice that builds financial experiences. Banks need to use design-thinking skills to not just deliver key information but to evoke financial experiences.

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Capco Institute

Innovate or adapt? Strategies for the next wave of digital banking. Innovation remains a buzzword in banking. But how realistic are genuinely innovative strategies? In more cautious times since the financial crisis, isn’t it wiser to adapt in an incremental way to new regulation, competition, and customer requirements? We believe both innovation and adaptation are required.

Published by Prof. Damiano Brigo, Editor and Dr. Peter Leukert, Head of the Capco Institute     April 14, 2014

Capco Blog

Since the recent financial crisis financial institutions have been inundated with regulations and policies all requiring immediate implementation. Service Level Agreements (SLAs) are one of them. A recent survey of financial services industry leaders conducted by Capco, reveals that a mere 52% of services rendered to other entities are covered by formal contracts. Out of those formal contracts, only 40% include SLAs, even though regulation requires full coverage. What are the reasons for non-compliance and what are the implications?

Published by Polina Onnes     April 15, 2014


New York and Toronto – April 17, 2014 – Capco, the global business and technology consultancy dedicated solely to the financial services industry, today announced it has been ranked as one of Canada’s best workplaces by The Great Place to Work® Institute Canada. The annual list, published in The Globe and Mail, was compiled based on the results of a rigorous examination of the firm’s culture, HR policies and procedures and employee survey.

New York, NY, April 17, 2014

What trends have dominated the banking industry since April? You do not have to look too far to see that opinion is sharply divided. On the one hand we have witnessed the return to healthy profits with many pundits arguing that banking has turned the corner and that we are seeing the first signs of sustained recovery since 2008. On the other, there are those pointing out that in spite of resurgent balance sheets, we are still in the middle of a fundamental transformation of the sector, where complex regulation is expanding with little or no end in sight; productivity remains below benchmarks set by leaders in other industries; and where investors remain skeptical – although some optimism is returning. All these themes are the subject this Journal issue given the lively debate about the future of the industry, we aim to uncover the real issues and the prominent solutions available to financial markets participants.

Published by Editor - Damiano Brigo, Head of the Mathematical Finance Research Group, Imperial College, London     October 07, 2013

At last it’s really happening. Throughout 2013 there has been a real buzz around the potential of APIs (application programmable interface) in banking. At last people are seeing the benefits of APIs - quick and simple application integration and development of innovation eco-systems.

If 2013 was the year of the API provider, 2014 will be the year of the API consumer.

Published by Polina Onnes     April 14, 2014

New York, NY – April 9, 2014 – Capco, the global business and technology consultancy dedicated solely to the financial services industry, today announced that Phil Walton has joined Capco as a Global Client Partner in the banking practice and is part for the Global Financial Institutions segment of FIS.

New York, NY, April 08, 2014