Intelligent automation is one of the most prominent trends in financial services, fundamentally redefining the industry landscape as we know it. As the financial services industry accelerates towards a digital universe, advances in data, artificial intelligence and robotic process automation offer much more than purely cost savings.
JOURNAL 46: AUTOMATION
27 November 2017
JOURNAL 45: TRANSFORMATION
01 April 2017
The financial services industry has undergone numerous transformational changes over the past few decades, from the introduction of derivative contracts to electronic trading and securitized assets. Each transformation has been more profound than its predecessor. However, the industry has never faced the kinds of transformational changes that it is currently undergoing.
Journal 44: Financial Technology
01 November 2016
Technology plays a dual role in the financial services industry. Within existing institutions, it contributes to overcoming challenges as a powerful enabler of operational efficiency and service innovation. Simultaneously it sets new challenges for those same institutions, by lowering barriers to entry for new and more agile competitors. The most recent new competitor profile is the rapidly proliferating FinTech companies.
Journal 43: Risk
25 May 2016
The risks facing financial institutions have evolved over the past couple of years. As well as the typical risks that financial services firms face, such as investment, regulatory, operational and economic risks, they are also confronting a genuine existential threat from new entrants that possess a much deeper understanding of how innovative technologies could be used to simplify the lives of clients, and at a fraction of the cost. These players are able to apply new business models to old industries – such as generating revenues from advertisers rather than clients – and are aggressively disruptive. There is no reason to think they will treat our industry differently.