SOLVING THE COMMUNITY BANK DIGITAL GAP

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SOLVING THE COMMUNITY BANK DIGITAL GAP

  • Raphael Bord and Harrison Ahluwalia
  • Published: 11 October 2019

Community banks are facing tremendous competitive pressures from regional, national, and global banks, especially as these firms have focused investment in digital banking experiences. Up until now, it has been working for community banks to capitalize on their value proposition of relationship-driven and personalized service, but in order to survive and grow, they will need to modernize and digitize their business to meet consumer needs and drive greater efficiency.

The original version of this article appeared in Banking Exchange to read it click here.