Capco Institute Journal #52: New Ways of Working



JULIE HODGES | Professor in Organizational Change and Associate Dean for MBA and DBA Programmes, Business School, Durham University

COVID-19 has created an unprecedented disruption in organizations worldwide. Financial uncertainty, unpredictable working conditions, and health concerns are building stress within the workforce, and impacting organizations’ futures. The impact of the pandemic is driving the need for change in organizations across the globe. One of the vital ways to help ensure the success of organizational transformations is to include key stakeholders, such as employees, in the change. 

This article explores the importance of engaging employees with organizational transformations, whenever feasible to do so. It considers the antecedents of engagement with organizational change and recommends some practical implications for managers and leaders.