CUSTOMER-CENTRICITY IN THE AGE OF HONG KONG VIRTUAL BANKING

CUSTOMER-CENTRICITY IN THE AGE OF HONG KONG VIRTUAL BANKING

  • Isabel Feliciano-Wendleken, Kitty Lucey and Najeeb Shah
  • Published: 17 October 2019

Capco’s latest report highlights seven key trends that should inform how Hong Kong’s virtual banking industry deliver more personalized digital banking products and experiences.