CONDUCT RISK AND THE IMPORTANCE OF CLIENT COMMUNICATION IN THE LIBOR TRANSITION
- Murray Longton
Published: 04 November 2019
As the transition away from LIBOR gathers pace, firms must consider how new RFR products, revamped organizational structures and complex legal restructurings will shape the future state of their organization - and at the heart of this transition challenge is the customer. Understanding emerging customer needs, and translating those needs into a set of tangible requirements and tasks, will test the robustness and strength of established Conduct Risk Frameworks at every stage of the transition.