Wealth management is experiencing fundamental shift: The impact and relentless pace of technological innovation and evolving customer expectations are eroding large financial institution dominance. A significant number of new entrants have entered the market, and they are true challengers. Far from replicating existing wealth management models and offers, their mission is to provide an innovative and trusted digital experience to a new generation of customers.
Faced with inevitable change, traditional banks, wealth and asset managers and trust companies all must adapt. Their evolution will result in exciting new abilities. They, too, will offer digital channels, experiences and products that fit evolving customer needs across their life events.
Capco Digital is perfectly positioned to help organizations shape and implement a digital strategy ready for the challenges and opportunities of the new wealth management landscape – a strategy that spans the total customer experience, along with the channels, technology, operations and vendor solutions needed to deliver it.
Embracing digital change also brings new products and services to underserved customer profiles and helps grow advisory and self-service business while cutting overall operating costs with straight-through-processing and process automation.
Capco Digital’s Wealth practice focuses on four key areas: