The Capco Institute delivers thinking to advance the field of applied finance. It includes the publication of the multi-award-winning Journal of Financial Transformation, an executive video series and events that bring together leading thinkers from both academia and the industry. The Institute is an independent entity, with no pre-existing policy, commercial agenda or constraints.
There is a growing recognition from major global financial institutions that their businesses are no different from any other. To attract and retain clients they need to improve the means by which they communicate with their clients, manage their assets, and understand their needs. This issue is dedicated to the topic of customers.
Senior financial executives were already concerned about the future of the financial services industry even prior to the tragic events of September 11th – we have devoted a section of this issue to analyze its implications. Sections are also dedicated to the importance of intellectual capital, financial capital, and the capital markets.
This issue looks at how new technologies have mitigated many of the frictions that exist within today’s global financial markets, and as a result enabled both individuals and institutions to release the value tied down within many of the assets they possess much more efficiently.
The Journal’s inaugural issue focuses on three areas in the financial services industry that have been undergoing the greatest change: exchanges, regulation, and asset management. The papers range from analysis of the current environment to predictions about the industry's state in a few years time.