“What’s keeping financial services executives awake at night?” In today’s demanding market conditions the question at the heart of our annual EMEA survey is more relevant than ever.
What do customers want? Is it time to change the business model? What about the headcount?
2014 was another tough year for financial services. But with 30% of respondents considering changing their current business model; a close split between those intending to reduce, increase and maintain the headcount; and nearly 60% of participants citing innovation as a major driver for run-the-bank functions, there’s room for cautious optimism in 2015.
What challenges and changes is your organization facing? Share your concerns and predictions for the year ahead.
Jeroen Dossche is a Partner with Capco. Jeroen leads Capco's activities in the Benelux, where Capco has an office presence in both Brussels. His main focus is on investment management and on transformation in the Banking, Capital Markets and digital innovation domains.
The content and opinions posted on this blog and any corresponding comments are the personal opinions of the original authors, not those of Capco or FIS.